Effective Date: January 1, 2025
At Once Upon A Time Book Shop, your privacy is our priority. We are committed to protecting the personal information you share with us, whether you interact in-store, on our website, or through other digital platforms. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details during purchases or account creation.
- Browsing Data: Information such as IP addresses, browser types, and browsing behavior, collected via cookies and analytics tools.
- Feedback and Communications: Details shared through customer feedback, inquiries, or participation in events and promotions.
2. How We Use Your Information
We use the information collected to:
- Process and fulfill your orders, including payment and delivery.
- Communicate updates about orders, promotions, and events.
- Enhance your shopping experience through personalized recommendations.
- Improve our services and website functionality.
- Comply with legal obligations or resolve disputes.
3. Sharing Your Information
Your information is treated with care. We may share it with:
- Service Providers: Trusted third parties assisting in payment processing, delivery, or website management.
- Legal Authorities: When required by law or to safeguard our rights.
We do not sell or rent your information to any third party.
4. Data Security
We employ robust measures to protect your personal data:
- Encryption of sensitive information during online transactions.
- Secure servers with restricted access to personal data.
- Regular updates to enhance security and address potential risks.
Despite our best efforts, no system is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving marketing communications by clicking "unsubscribe" in our emails.
- Manage cookie preferences via your browser settings.
For support, contact us at info@onceuponatimebookshop.com.
6. Cookies and Tracking
We use cookies and tracking technologies to:
- Enhance website functionality and user experience.
- Provide personalized recommendations.
- Analyze website traffic and improve performance.
You can manage cookie preferences in your browser settings.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the updated effective date.
8. Contact Us
For any questions or concerns about this Privacy Policy, feel free to reach out to us:
- Email: info@onceuponatimebookshop.com
- Phone: +91 8137001199
- Address: Once Upon A Time Book Shop, Power House Road, Aluva
Thank you for choosing Once Upon A Time Book Shop. We’re here to safeguard your privacy while fostering a love for books and stories